Looking for a professional agency to maintain your existing website or software?
Recent studies have indicated that technology companies spend as much as 70% of their IT budgets on the maintenance of software and on corrective activities. We provide support services for a variety of organizations and applications, from small-to-medium businesses to major enterprises seeking to benefit from the cost savings achieved through offshore assistance.
ASPECTS OF SOFTWARE MAINTENANCE AND SUPPORT
Multi-Tiered Support Solutions
Our experts provide level 1, 2, and 3 support solutions, including standard issue fixing, application and system audits, IT environment support, and server administration. We offer adaptive and perfective maintenance services, ad hoc troubleshooting, holistic performance analyses, fault and root cause analysis, upgrades and legacy migrations.
Mobile Application Maintenance
We provide scalable maintenance solutions for mobile applications that prolong uptime, support a larger user base, optimize server performance, improve UI/UX, enhance Business Process Management (BPM) processes, more easily comply with regulatory concerns and keep integrated web services running smoothly.
In addition to typical application maintenance and development services, we offer multiple, modernization, migration and upgrade solutions for legacy apps. We provide full-time maintenance, monitoring, and support for time-sensitive applications with scheduled maintenance services.
Changes in regulations are another motivation for adaptive maintenance. If you are changing the data format you use, itís most certainly time to call for this service. We also can help you when you need to integrate a new operating system or have to update any supporting utilities, as these changes can reduce the effectiveness of your application.
SIMINFOXís alert and diligent team will go over your software, examining and testing it for problems such as design mistakes, errors in logic and fundamental problems in the code.
What are your end users saying about how the software is currently functioning? If you have been receiving a number of similar complaints or are experiencing a return of problems that you thought had already been taken care of in the code, it may signal the time for preventative maintenance. We will fix your software.